OSA Digital Travel Services Ltd., considers Smart tourism as defined according to the technological capabilities of a particular destination – Malta, an attraction or the tourist themselves. Many destinations are now modernising to include increased use of smart technology in their operations ranging from payment methods to interactive activities and professional services including Malta being a platform for nomad digital professionals.
These smart systems include a wide range of technologies in direct support of tourism such as decision support systems and the more recent recommender systems, context-aware systems, autonomous agents (nomads) searching and mining Web sources, ambient intelligence, as well as systems that create augmented realities.
OSA Digital Travel Services Ltd., focus its market smart strategies through innovative tourism, as elsewhere, with a collaborative action between governments, academia, corporations, micro, small and medium enterprises (MSMEs) and start-ups.
Investors, supporting business partners (accelerators, incubators, etc.) and other stakeholders, coming from the Blockchain / Crypto sources, Artificial Intelligence, IOI, i-Gaming and other financial services are also in the collaborative loop.
Therefore OSA Digital Travel Services Ltd., will assist on smart technologies impact the tourists' experience by affecting how they search for and plan their visit, increasing their interests in the destination, reducing decision risks and providing a better overall understanding of the journey.